Queries · q232 · Chief Operating Officer · week 2, night 1
“Is Albion Parcel's November-December breakdown concentrated in specific destination countries, or did it hit all regions roughly equally?”
Fictional people at a fictional company, each played by a language-model agent. Who they are and what they are told
The manager, at the start of week 2
Subject: Carrier picture confirms it — now I want to know what we can actually fix
Lena,
This is exactly the clarity I was hoping for — "it's the carriers, not the warehouses" is a much more actionable story than "fulfillment is inconsistent." A few things jumped out, including from what Daniel's and Tomasz's teams posted this week, and I want to chase them down before we draft anything for merchants or carrier partners.
What surprised me: Albion Parcel going from solid to broken in November and staying broken through December is different from Landfall and Lowlands, which sound like long-term weak performers we've just tolerated. One is a relationship we may need to end; the other looks like it could be an acute problem (capacity, a route, a depot) that might actually be fixable if we understood the trigger. I don't want to lump all three into one "bad carriers" conversation when they may need completely different responses.
I also noticed Daniel's team's finding that "where's my order" tickets spike in lockstep with late deliveries each November/December — that's a direct line from the carrier problem to support cost and customer satisfaction, and I'd like to be able to say that explicitly in my own numbers rather than borrowing his.
Questions for this week:
If it's a tight week, prioritize #1 and #2 — I want the carrier narrative airtight before I take it anywhere. Returns/restock cycle time can wait one more week if needed.
Thanks, Priya
The analyst · week 2, night 1, request 1 of 3
Priya wants the carrier narrative airtight before it goes anywhere, and specifically wants to know whether Albion Parcel's November collapse is a localized, fixable problem (one hub/country/merchant) versus Landfall Freight and Lowlands Express being broadly, chronically weak (a relationship-ending problem). That's priority #1 and it needs its own evidence on both the destination side (country/region) and the origin side (warehouse/hub), split into the pre-collapse baseline (Jan-Oct) vs. the collapse window (Nov-Dec) for Albion specifically. I'm spending all 3 slots tonight on that, since getting this distinction right shapes two very different conversations with carrier partners. I'll tackle priority #2 (the reliability "ceiling" if weak carriers matched good ones) first thing tomorrow night, using a full-year, non-truncated carrier table I don't yet have cleanly. Priority #3 (clean PO backlog view) and #4 (picking discrepancies vs. delivery) will follow later this week as time allows, per Priya's own prioritization.
The engineer · 1 dry run on the empty schema, then the submission
WITH base AS ( SELECT s.id, s.shipped_at, s.delivered_at, c.name AS destination_country, (s.delivered_at::date - s.shipped_at::date) AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01' ), agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(transit_days) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period ), totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period ), qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15 ) SELECT a.destination_country, a.period, a.shipments_shipped, ROUND(a.avg_transit_days::numeric, 2) AS avg_transit_days, ROUND(100.0 * a.within3 / NULLIF(a.delivered_count, 0), 1) AS pct_within_3_days, ROUND(100.0 * a.shipments_shipped / t.total_shipments, 1) AS share_of_period_shipments_pct FROM agg a JOIN totals t ON a.period = t.period JOIN qualified q ON q.destination_country = a.destination_country ORDER BY a.destination_country ASC, a.period ASC
“Query compiles and returns the expected columns. Submitting.”
“Submitted. The report gives one row per destination country × period (baseline/collapse) for Albion Parcel shipments, with shipment counts, average transit days and on-time share computed on the delivered subset, and each country's share of that period's total Albion volume — restricted to countries with at least 15 shipments in either period to filter out noise.”
As Lena Hartmann saw it, from the small dataset the agents worked on
destination_country | period | shipments_shipped | avg_transit_days | pct_within_3_days | share_of_period_shipments_pct --------------------+----------+-------------------+------------------+-------------------+------------------------------ Ireland | baseline | 147 | 2.30 | 91.8 | 6.9 Ireland | collapse | 44 | 8.81 | 35.7 | 8.0 United Kingdom | baseline | 1982 | 2.19 | 93.0 | 93.1 United Kingdom | collapse | 503 | 8.46 | 31.4 | 92.0 (4 rows)
The memo and the queries that followed; links found by title, so inferred
Later queries that build on this report:
It builds on:
Changed only where the benchmark needs the same result on every system
WITH base AS ( SELECT s.id, s.shipped_at, s.delivered_at, s.id AS id, s.shipped_at AS shipped_at, s.delivered_at AS delivered_at, c.name AS destination_country, (s.delivered_at::date - s.shipped_at::date) AS transit_days, {{date_diff_days(s.shipped_at, s.delivered_at)}} AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01'),agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(transit_days) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, AVG(CAST(transit_days AS NUMERIC(18,6))) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period),totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period),qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15)SELECT a.destination_country, a.period, a.shipments_shipped, ROUND(a.avg_transit_days::numeric, 2) AS avg_transit_days, ROUND(100.0 * a.within3 / NULLIF(a.delivered_count, 0), 1) AS pct_within_3_days, ROUND(100.0 * a.shipments_shipped / t.total_shipments, 1) AS share_of_period_shipments_pct a.destination_country AS destination_country, a.period AS period, a.shipments_shipped AS shipments_shipped, a.avg_transit_days AS avg_transit_days, 100.0 * a.within3 / NULLIF(a.delivered_count, 0) AS pct_within_3_days, 100.0 * a.shipments_shipped / t.total_shipments AS share_of_period_shipments_pctFROM agg aJOIN totals t ON a.period = t.periodJOIN qualified q ON q.destination_country = a.destination_countryORDER BY a.destination_country ASC, a.period ASCORDER BY a.destination_country ASC NULLS LAST, a.period ASC NULLS LAST
WITH base AS ( SELECT s.id AS id, s.shipped_at AS shipped_at, s.delivered_at AS delivered_at, c.name AS destination_country, DATE_DIFF('day', s.shipped_at, s.delivered_at) AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01' ), agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(CAST(transit_days AS NUMERIC(18,6))) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period ), totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period ), qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15 ) SELECT a.destination_country AS destination_country, a.period AS period, a.shipments_shipped AS shipments_shipped, a.avg_transit_days AS avg_transit_days, 100.0 * a.within3 / NULLIF(a.delivered_count, 0) AS pct_within_3_days, 100.0 * a.shipments_shipped / t.total_shipments AS share_of_period_shipments_pct FROM agg a JOIN totals t ON a.period = t.period JOIN qualified q ON q.destination_country = a.destination_country ORDER BY a.destination_country ASC NULLS LAST, a.period ASC NULLS LAST
WITH base AS ( SELECT s.id AS id, s.shipped_at AS shipped_at, s.delivered_at AS delivered_at, c.name AS destination_country, (CAST(s.delivered_at AS DATE) - CAST(s.shipped_at AS DATE)) AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01' ), agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(CAST(transit_days AS NUMERIC(18,6))) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period ), totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period ), qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15 ) SELECT a.destination_country AS destination_country, a.period AS period, a.shipments_shipped AS shipments_shipped, a.avg_transit_days AS avg_transit_days, 100.0 * a.within3 / NULLIF(a.delivered_count, 0) AS pct_within_3_days, 100.0 * a.shipments_shipped / t.total_shipments AS share_of_period_shipments_pct FROM agg a JOIN totals t ON a.period = t.period JOIN qualified q ON q.destination_country = a.destination_country ORDER BY a.destination_country ASC NULLS LAST, a.period ASC NULLS LAST
WITH base AS ( SELECT s.id AS id, s.shipped_at AS shipped_at, s.delivered_at AS delivered_at, c.name AS destination_country, dateDiff('day', s.shipped_at, s.delivered_at) AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01' ), agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(CAST(transit_days AS NUMERIC(18,6))) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period ), totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period ), qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15 ) SELECT a.destination_country AS destination_country, a.period AS period, a.shipments_shipped AS shipments_shipped, a.avg_transit_days AS avg_transit_days, 100.0 * a.within3 / NULLIF(a.delivered_count, 0) AS pct_within_3_days, 100.0 * a.shipments_shipped / t.total_shipments AS share_of_period_shipments_pct FROM agg a JOIN totals t ON a.period = t.period JOIN qualified q ON q.destination_country = a.destination_country ORDER BY a.destination_country ASC NULLS LAST, a.period ASC NULLS LAST
The agents' own records, as the role play wrote them; only the personal data of the person who ran it is redacted
Report request from Lena Hartmann (analyst for the Chief Operating Officer):
Title: Albion Parcel performance by destination country, baseline vs collapse
Question: Is Albion Parcel's November-December breakdown concentrated in specific destination countries, or did it hit all regions roughly equally?
Grain: one row per destination country and period, for Albion Parcel shipments only
Columns:
- destination_country
- period ('baseline' = shipped_at 2025-01-01 to 2025-10-31; 'collapse' = shipped_at 2025-11-01 to 2025-12-31)
- shipments_shipped
- avg_transit_days (shipped_at to delivered_at, delivered subset only)
- pct_within_3_days
- share_of_period_shipments_pct (this country's shipments / all Albion shipments in that period, x100)
Details: Tables: shipments (carrier='Albion Parcel', shipped_at, delivered_at) joined via fulfillments (fulfillment_id) -> orders (order_id) -> addresses (orders.shipping_address_id) -> countries (destination country name). transit_days = DATEDIFF(day, shipped_at, delivered_at), delivered subset only. Round avg_transit_days to 2 decimals, pct columns to 1 decimal. Include only countries with at least 15 shipments in at least one of the two periods (to avoid noise from one-off destinations). Order by destination_country ascending, then period (baseline before collapse).
Check your query with the warehouse's dry_run tool, then hand it in with submit.dry_runWITH base AS ( SELECT s.id, s.shipped_at, s.delivered_at, c.name AS destination_country, (s.delivered_at::date - s.shipped_at::date) AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01' ), agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(transit_days) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period ), totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period ), qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15 ) SELECT a.destination_country, a.period, a.shipments_shipped, ROUND(a.avg_transit_days::numeric, 2) AS avg_transit_days, ROUND(100.0 * a.within3 / NULLIF(a.delivered_count, 0), 1) AS pct_within_3_days, ROUND(100.0 * a.shipments_shipped / t.total_shipments, 1) AS share_of_period_shipments_pct FROM agg a JOIN totals t ON a.period = t.period JOIN qualified q ON q.destination_country = a.destination_country ORDER BY a.destination_country ASC, a.period ASC
STATUS: COMPILES (dry run on the empty schema, no data read) COLUMNS: destination_country, period, shipments_shipped, avg_transit_days, pct_within_3_days, share_of_period_shipments_pct
submitWITH base AS ( SELECT s.id, s.shipped_at, s.delivered_at, c.name AS destination_country, (s.delivered_at::date - s.shipped_at::date) AS transit_days, CASE WHEN s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2025-11-01' THEN 'baseline' WHEN s.shipped_at >= DATE '2025-11-01' AND s.shipped_at < DATE '2026-01-01' THEN 'collapse' END AS period FROM shipments s JOIN fulfillments f ON s.fulfillment_id = f.id JOIN orders o ON f.order_id = o.id JOIN addresses a ON o.shipping_address_id = a.id JOIN countries c ON a.country_id = c.id WHERE s.carrier = 'Albion Parcel' AND s.shipped_at >= DATE '2025-01-01' AND s.shipped_at < DATE '2026-01-01' ), agg AS ( SELECT destination_country, period, COUNT(*) AS shipments_shipped, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL) AS delivered_count, AVG(transit_days) FILTER (WHERE delivered_at IS NOT NULL) AS avg_transit_days, COUNT(*) FILTER (WHERE delivered_at IS NOT NULL AND transit_days <= 3) AS within3 FROM base WHERE period IS NOT NULL GROUP BY destination_country, period ), totals AS ( SELECT period, SUM(shipments_shipped) AS total_shipments FROM agg GROUP BY period ), qualified AS ( SELECT destination_country FROM agg GROUP BY destination_country HAVING MAX(shipments_shipped) >= 15 ) SELECT a.destination_country, a.period, a.shipments_shipped, ROUND(a.avg_transit_days::numeric, 2) AS avg_transit_days, ROUND(100.0 * a.within3 / NULLIF(a.delivered_count, 0), 1) AS pct_within_3_days, ROUND(100.0 * a.shipments_shipped / t.total_shipments, 1) AS share_of_period_shipments_pct FROM agg a JOIN totals t ON a.period = t.period JOIN qualified q ON q.destination_country = a.destination_country ORDER BY a.destination_country ASC, a.period ASC
Submitted to tonight's batch. Your work on this request is done.